🧟 Frequently Asked Questions
Do you accept returns?
Yes, we accept returns for physical items (excluding custom work) within 14 days of delivery. See our full return policy for details.
Are digital downloads refundable?
Due to the nature of digital products, all digital sales are final.
How do I request a return?
Email us at support@zombie-emporium.com with your order number and reason. We’ll respond within 2 business days.
What if my item arrives damaged?
We’ll make it right! Send us a photo of the damage and we’ll work with you on a solution.